Disruptive Behavior Protocol

At Terra Play Center, we acknowledge that all children communicate and express themselves differently, and we are committed to maintaining an inclusive and supportive play environment. However, we also prioritize the safety and well-being of all guests.

Caregiver Responsibility & Behavior Monitoring
  • Caregivers are responsible for supervising their child’s play and behavior at all times.
  • We encourage caregivers to be proactive and use positive behavior strategies to help their child navigate social play.
  • If a child begins to show signs of frustration, overstimulation, or disruptive behavior, caregivers should step in early to help redirect or de-escalate the situation.

Strategies for Managing Challenging Behavior (ABA-Based Techniques)

If a child begins to exhibit aggressive or disruptive behavior, we encourage caregivers to use the following evidence-based techniques

1. Recognize & Redirect
  • Watch for early signs of distress such as clenched fists, tense body language, or repeated negative interactions.
  • Redirect the child to a different activity, toy, or quieter area before frustration escalates.
2. Offer Choices
  • Giving a child controlled choices helps them feel in control while still maintaining boundaries.
  • Example: Instead of saying “Stop running,” try “Would you like to climb or slide instead?”
3. Use Positive Reinforcement
  • Reinforce positive behaviors with praise.
  • Example: “I love how you’re waiting your turn!” rather than focusing on negative behaviors.
4. Implement Breaks & Sensory Regulation
  • If a child is overstimulated, caregivers can guide them to a quiet area, such as our sensory space, for a short break.
  • Deep breathing, fidget toys, or gentle movement can help children self-regulate.
Model Appropriate Behavior
  • Demonstrate how to ask for a turn, use gentle hands, and express emotions in a healthy way.
  • Example: “If you need space, say ‘I need a break,’ instead of pushing.”

When a Play Pause is Needed

If aggressive or unsafe behavior continues, caregivers should:

  • Remove the child from the play area temporarily for a calm reset.
  • Use simple, direct language to explain why. Example: “We take turns. Let’s try again when you’re ready.”
  • Reintroduce play with a fresh start and encourage positive interactions.

Removal as a Last Resort

We understand that children are still developing social and emotional skills, and occasional challenging behaviors may occur. Our goal is to help redirect and support children while maintaining a safe play environment for all families.

If a child bites, scratches, or causes injury to another child, we ask caregivers to:

  • Immediately step in and remove the child from play for a short reset.
  • Help the child understand appropriate behavior in a calm and supportive manner.
  • Ensure the injured child receives care and notify a Terra Play Center attendant if assistance is needed.

If the behavior continues or results in significant harm, we may ask the family to take a break for the day and return on another day. This is not a punishment, but rather an opportunity to ensure a safe space for all families while allowing time for skill-building at home. This allows caregivers the opportunity to work on behavior regulation techniques at home and then bring their child back to Terra Play Center to practice these skills in a supportive and social environment!
For children who struggle with frequent physical aggression, we encourage caregivers to work with us on strategies for a successful play experience. This could include coming back on a less busy day. 

Inclusivity & Understanding

We know that some children have sensory, communication, or emotional regulation needs, and we are here to support every family’s experience while ensuring safety for all.
Thank you for working with us to create a fun, respectful, and inclusive play space for all children!