Privacy Policy

Effective Date: 03/27/2025; Last Updated 04/03/2025

Terra Play Center LLC, a Florida limited liability company (hereinafter the “Company”)
Address: 9725 Selten Way, Suite A, Orlando, FL 32827

Website: terraplaycenter.com (hereinafter the “Website”)

Email: operations@terraplaycenter.com

The Company is committed to protecting your privacy. This Privacy Policy (the “Policy”) applies to all visitors, employees, agents, contractors, directors, officers, and assigns that interact with the Website and Company, including minor children whose consent is deemed automatically given by a legal parent or guardian, and explains how we collect, use, and safeguard your personal information when you visit the Website, register for the Company’s services, engage with the Company’s staff, or visit the Company’s facility.  By using the Website, you acknowledge, understand, and agree to the terms and conditions as outlined herein.  This Policy describes the Company’s privacy practices concerning information collected from the Website.  This Policy describes what information is collected, and how that information is used.  Because this Policy applies only to the Website and the Company, you are advised to consult the privacy policy of any other domain you visit or access through the Website.

Information The Company Collects

The Company may collect and store personal information which you provide, and which is collected through your interaction with the Website, including but not limited to, personally identifiable information, demographic information, telephone number, age, gender, preferences, interests, work address, email address, home address, IP address, computer hardware, software, browser type, domain names, access dates and times, and referring websites.  The Company may use technologies and analytics tools that automatically collect, store, and send “cookies” or other anonymous identifiers to your device, such as pages visited, time spent on pages, and other information.  The Company may use and store this information to provide its services, improve its services, maintain the Website, operate the Company, gather, and analyze general data collected.  The Company may contract with third-party providers to better understand the Website visitors, and has no control, authority, or direction over how such third parties use, collect, or store your data.

In addition to the foregoing, you acknowledge, understand, and agree your personal data is shared by you when you:

– Sign up for a membership or newsletter

– Register for classes, parties, or events

– Make purchases or submit inquiries

When interacting with the Company for services for a child, information collected may include, but is not limited to, your name, contact information, your child’s name and birthdate, emergency contacts, and payment details. For identification purposes, the Company may collect a photo of your child as part of the membership profile.

How The Company Uses Your Information

 The Company may use your personal information to:

– Create and manage your membership or registration with the Company

– Process payments and send confirmations or updates

– Respond to customer service requests

– Improve the Company’s programs, services, and website experience

– Send you relevant updates, promotions, or information (you may opt out at any time)

Sharing of Information

The Company does not sell or rent your personal information. The Company may share information with trusted third-party service providers who assist the Company with operations such as website hosting, email communications, or payment processing. These providers are required to keep your data secure and confidential, but we make no representation, warranty, or guarantee about their data security or protection measures.  You acknowledge and accept this risk by accessing and interacting with the Website and Company.

Children’s Privacy

The Company is a family-focused organization committed to protecting the privacy of children and families. The Company does not knowingly collect personal information from children under the age of 13 without the verifiable consent of a parent or legal guardian.

Photographs of children are collected solely for internal use, such as identification and membership verification, and the Company takes measures to secure the data it collects.

With prior consent, the Company may capture and use photographs or video recordings of children and their accompanying caregivers during activities at the Company for marketing, promotional, or social media purposes. Consent for photo and media use is obtained through the Company’s waiver process and is required for all individuals who enter the Company’s facility.

Parents or legal guardians may withdraw consent for media use at any time by submitting a written request to: operations@terraplaycenter.com.

Cookies and Google Analytics

This Website may utilize Google Analytics, a service provided by Google, Inc. (“Google”) to analyze web traffic. Google employs “cookies,” which are small text files stored on your device, to help gather data for analysis. Additionally, cookies may be stored in your browser to improve your experience while using this Website. These cookies do not contain or compromise your personal information. By accessing and using this Website, you agree to the collection and processing of data by Google, the Firm, and third parties as outlined in this Policy.

External Links

This Website may include links to third-party websites for your convenience. The presence of these links does not constitute an endorsement by the Company. The Company is not responsible for the content or privacy practices of any external sites. Your use of any linked website is at your own discretion and risk. It is recommended that you review the privacy policies of any website you visit after leaving this Website.

Data Security

The Company uses reasonable physical, electronic, and administrative measures to protect your information. All payment processing is handled through PCI-compliant third-party services

Your Rights and Choices

You have the right to:
– Access or update your personal information

– Opt out of marketing emails

– Request deletion of your information, unless the Company is required to retain it for legal or operational reasons

To make a request, contact: operations@terraplaycenter.com.

Changes to This Policy

The Company may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of the Company’s services and Website indicates your acceptance of those changes.

Contact the Company

If you have any questions or concerns about this Privacy Policy or how the Company manages your data, please contact the Company at:

operations@terraplaycenter.com
Terra Play Center
9725
Selten Way, Suite A

Orlando, FL 32827